See Reviewit in action
This is exactly what a shopper meets on a store page, and a preview of the dashboard you run it from. Sample store and reviews, shown for the demo.
Two shoppers, two honest journeys
Follow a happy buyer and an unhappy one, step by step, and see exactly what makes it onto the store page. This is sample data, but it is the real flow.
Aisha loved her order
A five-star review, start to finish, in about a minute.
She picks the store she bought from
Her order is matched automatically, so the review counts as a verified purchase.
She rates it and says why
Five stars and a couple of honest lines. That is all it takes.
"Beautiful oak shelves, sturdy and exactly as pictured. Delivery was two days early."
It publishes straight away
Live on the store page, verified, and the business can reply but never delete it.
Beautiful oak shelves, sturdy and exactly as pictured. Delivery was two days early.
Thank you Aisha, we are so pleased they found a good home.
Ben hit a problem
A one-star review, and the resolution step that makes Reviewit fair.
He rates it and says what went wrong
One star and an honest account of the problem. Nothing is filtered.
"The fittings pack was missing two screws, so I could not put the shelf up."
The resolution step
Before it goes live, the store is told and offered the chance to put it right. Ben is never blocked. He can publish now, or give them a moment.
A replacement fittings pack is on its way. Publish your review whenever you are ready.
It publishes, with honest moderation
Genuine reviews are never removed. Moderation only strips fakes and abuse, so a real one star stays a real one star.
The fittings pack was missing two screws, so I could not put the shelf up.
Apologies Ben, a full fittings pack reached you the next day. Thank you for your patience.
- Verified reviews are matched to a real order.
- Resolution first the business gets a chance to make it right, never a veto.
- Never deleted a genuine review stays up, good or bad.